Shipping policy
Shipping Policy
Processing Times
All orders are processed within 1–3 business days. You will receive a confirmation email once your order has shipped.
Estimated Delivery Times
Delivery times begin after processing and are estimates only:
- Canada: 4–10 business days
- United States: 4–10 business days
- International: 7–20 business days
Shipping times may vary based on destination, carrier delays, or customs processing.
Orders may ship from our warehouse or trusted fulfillment partners depending on product availability and destination.
Order Tracking
Once your order has shipped, a tracking number will be emailed to you. Please allow 24–48 hours for tracking updates to appear.
Lost, Delayed, or Damaged Packages
If your package appears lost or significantly delayed, please contact us at hello@aestheticglow.net and we will assist you.
If a package is confirmed lost in transit, we will work with the carrier to resolve the issue and determine an appropriate replacement or refund.
For damaged items, please contact us within 48 hours of delivery with clear photos so we can make it right.
Customs, Duties, and Taxes
International customers may incur customs duties or import taxes. These fees are set by your local government and are the responsibility of the customer.
Incorrect Shipping Address
Please ensure your shipping address is correct at checkout.
Aesthetic Glow is not responsible for packages delivered to incorrectly entered addresses.
Contact Us
If you have any shipping questions, you can reach us at:
Aesthetic Glow
Email: hello@aestheticglow.net